Contact Us

Ticket Enquiries

For all ticket enquiries please contact SEE tickets (our official ticket partner)
•  Book By Phone: 0871 220 0260 (This call will cost you 10p per minute plus your phone company’s access charge)
•  Tickets Customer Care Line: 0115 8960 030 (only for customers with a booking)
•  Depost/Balance queries 01637 228 001 
•  Track your order and change your delivery address:
•  Email:
•  Website:


Local Enquiries

For local resident enquires only  ✗ Can't assist with customer services  ✗ Can't assist with ticket queries
•  Email:


Trade and Catering Enquiries

•  Non-Food Trader Applications: 2018 information coming soon. If you have any question please contact Elliott Brough
•  Food & Catering Trade Applications: 2018 information coming soon. If you have any question please contact William Hunter


Sponsorship & Brand Partners

For all enquiries relating to sponsorship, brand partners, experiential activity and sampling campaigns please contact Yan Li.



• PR contacts, press shots and digital assets can be found here.
• For volunteer photographer opportunities, see here


Get Involved (everything else)

Visit our GET INVOLVED page for everything else from stewarding, volunteering, music/DJ applications, ambassadors, theme team, green team, photographers and more.


Promoted By Vision Nine Group

•  Business
•  Address: Vision Nine Group, 37 Shelton Street, London, WC2H 9HN




General Enquiries & Customer Services

•  Address: Vision Nine, 37 Shelton Street, London, WC2H 9HN
•  Please contact us using the form below

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